Travelers often complain the airline industry rarely innovates on products. Of course, there is a reason for this. There isn’t a lot of space for innovations in the cabins.
That’s not all. Airlines fear new products may not stand up to the rigors of three or four flights per day. Some airlines are willing to take a chance, but many prefer the most reliable products. Advances often come when an airline installs an updated version of what’s already available, rather than something completely fresh. That’s why, when evaluating proposed airline innovations, it is best to focus on workable micro-improvements that make the travel experience better, rather than crazy ideas, like sleeping compartments in the cargo hold, that sounds great but likely will never fly. Qantas recently quietly shelved its plans for bunks below the cabin.
In April, a trade group called the Crystal Cabin Award Association will give awards to airlines and suppliers that have created the most intriguing ideas in the past year. Some of these innovations are already flying, while others will soon. Here are some of the products nominated for awards that caught our attention because they’re both feasible and could improve the flying experience.
ZERO WASTE – ECONOMY MEAL TRAY
Airlines might want passengers to think otherwise, but they don’t have many remedies to solve the problem of fuel burn. Airplanes use a lot of gas, and while aircraft get more efficient each year, carbon emissions will be a problem for the foreseeable future. Trash is another matter. By one estimate, each passenger produces about three pounds of waste per flight. Some are stuff they bring on board, but much is provided by the airline, including food wrappers, drink cups, and snack and meal trays.
PriestmanGoode, a design firm, has been working to help airlines trim waste and created a lightweight tray made of edible, biodegradable or commercially compostable materials. The company argues this tray will be useful in countries that plan to ban single-use plastics.
DELTA’S NEXT-GENERATION FIRST CLASS
For several years, the three major U.S carriers – American, United, and Delta — have been installing the same first-class seat, the MIQ, made by Rockwell Collins. It’s a reliable, comfortable seat that customers generally like. Delta claims it has designed a new domestic first seat “from the ground up” after conducting customer research. It will debut later this year on the airline’s Airbus A321neo aircraft. Delta designed it with German seat-maker Recaro and design company FactoryDesign. According to the airline, it will have three times as much storage as Delta’s existing A321 seat, as well as 25% more tray table space. It will also have customer-facing power ports and enhanced memory-foam cushions.
ADIENT AEROSPACE – SPACE FOR ALL
The first row of each cabin, or the bulkhead, usually has more room than others. However, airlines rarely do much with the extra space other than allowing passengers to place a bassinet next near the seat. Adient Aerospace, a joint venture between Boeing and Adient, which makes interior components for cars, wants to change that. At least two airlines – Air New Zealand and China Airlines — offer a similar product. Families like the Air New Zealand and China Airlines options, but they’re tight. This proposed space is larger. According to Adient, customers can have as much as 17 square feet of shared flatbed space
THOMPSON VANTAGE SOLO
The typical business class customer is less product sensitive than you might think. Often, these travelers want to travel exactly when they want —that means flight frequency is important — and they demand to fly nonstop. For many premium class road warriors, seat and the in-flight service is a secondary consideration. Still, airlines have learned there is an exception. More business passengers now demand solo seats so they don’t need to step over a neighbor to reach the aisle. Those are easy to offer on a wide-body jet, but airlines haven’t been able to make the geometry work on narrow-body jets, like the Boeing 737 and Airbus A320 family. Yes, airlines can install any seat they want, but they need to do it in a cost-effective way, and one seat on either side of the aisle is not an efficient use of space.
Seat-maker Thompson has found a way to make airlines and customers happy. It created a seat with only a 33-inch pitch (similar to an economy class extra-legroom seat) that offers aisle access for each passenger. The seat will debut later this year, according to Thompson.
LAVATORY DRY FLOOR CONCEPT
If you’ve spent time in an airplane bathroom, you know they’re not hygienic. Among other problems, liquid pools on the floor, and passengers, not all of whom wear shoes, step in it. Airbus knows this is a problem. “When the lavatory is used intensively by passengers, cleaning cannot be done sufficient and spilled liquids and particles (paper towels e.g.) will remain on the floor panel, which makes the lavatory often unhygienic and airlines demanding for solutions,” the company wrote in a recent press release touting its fix. Airbus wants to use a vacuum system in the aircraft to guzzle water, promising this will obviate the problem without requiring human intervention. The system will “draw in particles and liquids from the floor by a nozzle integrated [in] the floor panel,” Airbus said. The system could be triggered automatically, either when the toilet is flushed, or at regular intervals.
Have you ever sat in the exit row where it is almost always colder than the rest of the plane? Lufthansa Technik claims it has come up with a cost-effective fix by using a special heated coating made from glass-fiber reinforced plastic. “Heatnow can be installed onto almost every desired floor panel, galley or seating area no matter the aircraft type and is easily exchangeable,” the company said in promotional materials.
For now, Lufthansa Technik is focused on areas around flight attendant jump seats, which can be as cold as exit rows. In the future, though, the company sees the technology as applicable to passenger seats.