Compensation for delayed or cancelled flights

Claim up to 600 € in compensation from the airline.

Effortless resolution No payment required Claim past flights

It’s free to claim

Register your claim for compensation for a delayed or canceled flight completely free of charge, and we will do everything necessary to get you the compensation you are due.

Up to 600 €

Our team will carefully review the information provided by you on the flight in question and will take the necessary steps so you get compensated with up to 600 €.

Trusted by thousands

Join the thousands of satisfied passengers who trusted us and obtained their compensation for a delayed or cancelled flight. With no effort on your side, our team will do all it takes for you to receive your due compensation.

More than 10 years of experience

With a team of established specialists and professionals in the field, we work for you and to easily and seamlessly receive the compensation you are due for a delayed or canceled flight.

ClaimHelp protects your rights

EU Regulation EC 261

UK Regulations

Montreal Convention

Turkish Regulations

How to receive your compensation

Register your claim (It’s free)

ClaimHelp contacts the airline

You receive up to 600 €

To your compensation

What our customers are saying

Why choose ClaimHelp

You don’t risk anything

We will gladly assist you in obtaining the compensation you are owed by the company. You don’t pay anything in advance. If we are successful in winning the claim, we will deduct a 30 % commission fee from the compensation amount.

You don’t waste time and avoid frustration

We take over all communication with the airline, and our team of specialists and lawyers will protect your rights in case you have a legal claim – compensation for a delayed flight, compensation for a canceled flight, or compensation for being denied boarding.

Registration is quick, easy and hassle-free

Just fill in the fields with your information, answer a few easy questions and we will do everything possible so you can get your compensation.

When You Are Entitled to Compensation

According to Regulation (EC) 261/2004, every passenger is entitled to compensation for a delayed flight, a cancelled flight or for being denied boarding in the following cases:

Delayed Flight

If your flight arrives more than 3 hours late, you may be entitled to compensation depending on the flight distance. This applies to flights within the EU or outside the EU if the airline is EU-registered.

Cancelled Flight

If you are informed less than 14 days before the flight cancellation, you may be entitled to compensation. You can also receive a refund or an alternative flight.

Denied Boarding

If you are denied boarding due to overbooking, you have the right to compensation, alternative transport, and care from the airline (meals, drinks, hotel accommodation).

Missed Connection

If a delay on your first flight causes you to miss a connecting flight and you arrive at your final destination more than 3 hours late, you may be entitled to compensation.

Compensation of 250 €

In case of flights of up to 1,500 km.

Compensation of 400 €

In case of flights between 1,500 km and 3,500 km.

Compensation of 600 €

In case of flights over 3,500 km.

Ready to receive your compensation for a delayed or canceled flight?

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Frequently asked questions

If your flight has been delayed for more than 3 /three/ hours, you are entitled to compensation, unless the airline proves that the delay was caused by ‘extraordinary circumstances’ which could not have been avoided by reasonable measures. This means that the airline cannot be held liable for the delay.

If your flight has been canceled after you have arrived at the airport and this has not been caused by ‘extraordinary circumstances’, such as adverse weather conditions, strikes, then you are entitled to compensation. Where the cancellation was due to extraordinary circumstances, the carrier must offer you assistance /reimbursement or re-routing/ and care /meals and/or accommodation/ while you are waiting for alternative transport.

In this case you may have right to compensation provided that your flight is conducted by an EU airline.

After we review your claim and the documents submitted by you, we will file your request with the respective airline. Unfortunately, it is not possible to predict and define a time frame for the finalization of the claim. We will try to make a decision within six months of the claim submission date, but we cannot guarantee this time line for all cases. It is also possible to finalize the procedure within several weeks. We will keep you updated throughout the process.

In that case you are not entitled to compensation. In accordance with the Regulation, compensation may be given only for the delayed/canceled flight and not the missed connection. Where the booking for two connecting flight has been made separately, they constitute two independent contracts.

After registering at our website www.claimhelp.eu, you will receive an email confirming your registration and containing the number assigned to your claim. You can contact us at any time on that e-mail in order to obtain information on the status of your claim..

You don’t need to pay us anything. If we are successful on your claim, we will deduct a 30 % commission fee from your compensation paid by the airline.

We work with over 250 airlines