Flight disruptions such as delays or cancellations are frustrating, but the good news is that passengers have the right to claim compensation. However, many travelers make mistakes during the claims process, which can lead to delays or even rejection. In this article, we’ll explore the most common mistakes and how to avoid them.

Lack of Required Documentation

Proper documentation is essential for a successful claim. Common mistakes include:

  • Not keeping boarding passes or booking confirmations.
  • Missing correspondence with the airline.

How to Avoid This?

  • Always save all documents, both in physical and digital formats.
  • If something is lost, contact the airline to request a duplicate.

Submitting Incomplete or Incorrect Information

Many claims are rejected due to inaccurate or incomplete details:

  • Errors in names, dates, or flight numbers.
  • Failing to include key details, such as the cause of the delay.

How to Avoid This?

  • Double-check all details before submitting your claim.
  • Provide clear and precise explanations of the issue.

Filing a Claim Without Legal Grounds

Not all delays or cancellations qualify for compensation:

  • Delays of less than 3 hours do not meet the criteria.
  • Extraordinary circumstances, like severe weather, are exempt.

How to Avoid This?

  • Verify whether your case meets the criteria outlined in EU Regulation EC 261/2004.

 

 

Not Seeking Professional Help

Many passengers struggle with the process when attempting to file claims on their own:

  • Lack of understanding of their rights.
  • Difficulty handling airline refusals.

How to Avoid This?

  • Work with professionals like ClaimHelp, who specialize in compensation claims and can simplify the process.

Lack of Patience

The claims process can take time:

  • Passengers often give up if the airline delays a response.
  • They stop following up after an initial refusal.

How to Avoid This?

  • Be patient and persistent. Continue following up on your claim until it is resolved.

Failure to Provide Evidence of Expenses

If you incur additional expenses (e.g., meals, accommodation), common mistakes include:

  • Not keeping receipts for these expenses.

How to Avoid This?

  • Save all receipts and document your expenses clearly.

Filing a compensation claim can be straightforward if you avoid the most common mistakes. Preparation, organization, and persistence are key to success. If you’re unsure how to proceed, ClaimHelp is here to make the process easy and efficient.

Contact us today and let us help you get the compensation you deserve without the hassle!